bt programs

special offer!

PD1 or PD2 only $165 normally $275
PD1 + PD2 only $300 normally $495
Lunch and parking included
Enquire about Healthcare Card concession.
Find out more about this offer...

want to know more?

Call Bronwyn Trimble on
1300 BT 1300 (1300 28 1300)
to discuss further
or email your enquiry...

overview

The changing workplace and expectations of leaders, managers and individuals mean that traditional skills and capabilities need to be developed and enhanced in order to meet increasing demands (including value-for-money and return-on-investment), plus levels of input and contribution.

Flexible delivery styles and relevant content are the hallmarks of effective training and presentations.

topics

Human Resources Management

  • recruitment, selection and retention
  • providing performance feedback
  • managing performance
  • leadership
  • diversity, bullying and harassment
  • managing others
  • customer service
  • succession planning

Personal & Professional Development

  • time management
  • managing change
  • managing difficult situations and people
  • assertiveness
  • career planning and development
  • personal style and strengths
  • managing stress
  • team building
  • interpersonal communication
  • identifying and managing priorities
  • values and building trust