small business & franchisees (sme)
Your success depends on having the right price, product and marketing efforts – and, our training techniques and tools will assist you to gain the advantage that you need to succeed.
With all that small business owners and entrepreneurs have to do to run their businesses, let our knowledge and experience work for YOU. Our training programs and tutorials have continuously developed to fit the needs of a dynamic and changing economy.
With on-going support and regular updates, plus access to a professional coach and mentor, YOU will have the advantage over the average business owner as YOU study and use the information and strategies provided to develop and refine the necessary skills for building and promoting a successful business.
- training (full day, half-day)
- conference sessions
- recruitment, selection and retention
- customer service
- managing performance
- effective record-keeping
- diversity, bullying and harassment
- providing performance feedback
- team building
- managing difficult situations and people
- business planning